Friday, October 1, 2010

Definition of Social Architecture

A blog post I found relevant to our discussions by Andrew Gent.

'Social architecture is the conscious design of an environment that encourages certain social behavior leading towards some goal or set of goals.

By environment I mean a bounded set of physical or virtual structures, functions, or events where people interact.

I say "certain social behavior" because you are designing for specific interactions with the aim of achieving some goal. You are not designing a generic space where people congregate and interact in whatever way they please. (Unless, of course, that will achieve your goal.) You are designing towards some purpose, such as encouraging conservation (wiserEarth) or grassroots sharing of ideas and innovation (barcamps).

On the other hand, I am intentionally vague about what constitutes an "environment". If we are just speaking of digital spaces, then there is very little difference between "social architecture" and "information architecture" or "interaction design". Designers of social software might very well call themselves "social media architects". But that is not inclusive of everything that is needed to instigate and drive social behavior. Barcamp is an example that requires digital spaces to organize, but also a physical space and event logistics to pull off.

There is an ongoing debate within the Enterprise 2.0 community that E2.0 is not just social software inside the firewall. It is a change of culture. Well, that change of culture cannot occur without establishing the appropriate environment to foster it, including a coordinated set of capabilities, recommendations, influences, and incentives. The design of such an environment is social architecture.'

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